BCP Bridge
Private preview · by invitation

When Microsoft is down, your firm still needs to talk.

An independent, end-to-end encrypted channel for IT paging, emergency broadcast and secure chat. It is archived to your firm's system of record and runs on none of the infrastructure that just failed. It is also the channel your response team can use if your network is compromised.

Email us about the pilot See how it works

Designed for RIAs, broker-dealers and funds of 20 to 200 people.

CRITICAL ALERT
Exchange and Teams unreachable
Sample alert. Raised by firm monitoring through the alert API.
Acknowledge
Escalate
ON-CALL ESCALATION
Push to primaryDelivered
SMS after 2 minWaiting
Voice after 5 minWaiting
Backup after 10 minWaiting

One outage takes out email, chat and the people who fix it

Teams and Outlook go dark

Staff fall back to personal texts and consumer chat apps. Nothing is archived, and nobody can say who was told what.

Your own systems fail

When the data center, key servers or network have problems, IT has no paging system outside the infrastructure that is failing.

Counterparties lose contact

Trade confirmations and settlement questions move to whatever channel still works, usually with no record and no verified contact list.

Cyber incidents

If your network is compromised, you cannot trust the channel you would use to respond

During ransomware or a mailbox takeover, an attacker may be reading your email and chat. BCP Bridge sits outside your network and your Microsoft tenant, so your response team can coordinate without tipping them off.

A separate incident room

One encrypted room for the IT response team, with Legal, Compliance, Investor Relations and outside counsel brought in as the incident needs them. Created in one tap and reachable from personal phones.

Your response plan, offline

The incident response plan, call trees and counsel and insurer contacts sit in the vault on each phone, with no network needed.

The right people, at the right time

IT leads the room. Legal and Compliance join to decide on notices and regulator contact, Investor Relations prepares investor messaging, and outside counsel and forensics join as guests with limited access. A guest sees only the rooms they are added to, and Legal can make a room privileged.

Alert everyone, or only the team

Broadcast to the whole firm, or page just the response team, with check-ins so you know who is reachable.

Verify before money moves

Confirm wire and payment requests by an out-of-band call or message to a known contact, since email may be spoofed.

Lock down lost or seized devices

Remote wipe, revoke a person's keys and remove them from rooms when a device or account may be compromised.

A record for regulators and insurers

Messages are archived to your firm's system of record, and a tamper-evident log shows who did what and when.

BCP Bridge supports your response and does not detect or stop attacks. Chat is end-to-end encrypted. Alerts and SMS are not.

Three things, done well

db-prod-02 heartbeat missed
POST /v1/alerts · 14:02
Backup job failed
Email-to-alert · 14:05
Firewall failover active
Webhook · 14:06

IT paging that works when you do not

Monitoring tools, appliances and applications send alerts through a simple API. On-call schedules and escalation reach the right person by push, then SMS, then voice.

EMERGENCY BROADCAST
Office closed. Work remotely and confirm you are safe.
I am safe
Need help
Sample status: responses received from most of the firm

Reach everyone and know who answered

One message goes out by push and SMS. Staff reply with a tap, and managers see who has checked in. This is the same list you use in your business continuity plan.

Can you confirm the settlement instructions?
Confirmed. Sending the callback now.
End-to-end encrypted. Copy archived by your firm.

Secure chat that stays on the record

Messages are encrypted from device to device. Your firm holds a key that delivers a copy to your existing archive, such as Global Relay or Smarsh, so employees never need to use unapproved channels.

A look at the screens

Sample screens with invented data from the concept prototype. Example Capital is a fictional firm.

Admin console · Contact directory Example Capital
GROUPS
Prime brokers
Custodians and admins
Counsel and auditors
Regulators
CONTACTS IN THIS GROUP
Sample Prime Broker A · Trading deskVerified
Sample Prime Broker A · OperationsVerified
Sample Prime Broker B · Relationship managerReview due
Drag a contact onto a group to move it.
Each contact lists phone, SMS and Bloomberg email, with a preferred channel for outages.
WHO CAN SEE THIS GROUP
Trading
Operations
Compliance
Synced to each phone for travel and outages.
CHECK-IN RESULTS
SafeMost of the firm
No response yetFollow up by SMS
Need helpEscalated to manager

Severe weather and office closures

See who is safe and who has not answered, then follow up with the people who need it.

CYBER INCIDENT ROOM
Incident declared. Response team joined: IT, Compliance, Legal, Executive.
Do not use email or Teams until cleared.
Understood. Starting containment.

A trusted room when email is suspect

If an attacker may be reading your mail, the response team talks somewhere else, and the record is kept.

SYSTEM STATUS BOARD
EmailDown
Chat and meetingsDown
Order managementDegraded
Market dataOperational

One view of what is working

Staff stop guessing which systems are up, and IT stops answering the same question by phone.

BCP VAULT
Business continuity planAvailable offline
Cyber incident response planAvailable offline
Annual drill attestationDue

The plan is on every phone

Plans, call trees and drill sign-offs are stored on the device, so they open even when the network does not.

TRUSTED NETWORK
Sample Fund B · OperationsConnected
Sample Broker-Dealer C · TradingConnected
Sample Custodian D · SettlementsInvite sent

Firms you already trust, one tap away

Both sides approve the connection, so you know who is on the other end of a trade confirmation or a wire callback.

ON-CALL SCHEDULE
InfrastructurePrimary: Sample User 1
NetworkPrimary: Sample User 2
SecurityPrimary: Sample User 3

Who gets paged, and who is next

Rotations and backups for each team, so an alert at 3 a.m. reaches a person and not a shared inbox.

OUTAGE MONITORS
Mail serversFailing in 3 of 3 regions
Microsoft sign-inFailing in 3 of 3 regions
Bloomberg connectivityHealthy

Know before the news does

Checks run from outside your network every minute. When several in a row fail, IT is paged and can declare an outage with one tap.

JOINERS AND LEAVERS
Sample New Hire · Start date set
Invite sent. Groups assigned by department.
Sample Departing User · Last day today
Access ends. Device wipe queued. On-call reassigned.
Archive and legal holdsKept

Onboarding and offboarding in minutes

New staff get the right groups and contacts on day one. When someone leaves, one action ends their access, wipes their device and hands off their duties, while their records stay in the archive.

Your brand, your choices

Each firm sets up its own space. Put your name and colors on it, choose which functions to turn on, and decide which departments get them.

BRANDING (SAMPLE FIRM)
EC
Example Capital Connect
App name shown to your staff
Colors
Logo and colors on sign-in, alerts and emails
Your own web address for the console
Your wording on broadcast and incident templates
FUNCTIONS BY DEPARTMENT (SAMPLE SETTINGS)
FunctionTradingOperationsComplianceLegalIT
IT pagingOffOffOffOffOn
Emergency broadcastOnOnOnOnOn
Secure chatOnOnOnOnOff
Contact directoryOnOnOnOnOn
BCP vaultOffOnOnOnOn
Trusted networkOnOnOffOffOff
Turn a function off for the whole firm, or allow it for some departments only.

Your data, your retention, no lock-in

An independent system only earns trust if you can control it and walk away from it.

Your data stays yours

Your firm owns its messages, contacts and settings. We do not use them for anything else, and your records live in the archive you already pay for.

You set the retention period

Choose how long messages and files are kept, by department if you need to. Legal holds override deletion until Legal releases them.

Leave anytime

Export everything in an open format whenever you like: contacts, settings, activity logs and archived messages. When you leave, your data is deleted and we confirm it in writing.

These are design commitments for the pilot. The exact terms will be set out in the customer agreement.

Run by the teams who own the risk

A web management site gives Compliance, Legal and IT each their own controls. Sensitive changes need a second person, and every action is logged.

Compliance

  • Archive destinations and retention
  • Who may use chat and with whom
  • Review and export of communications
  • Drills and attestations
  • Verification of counterparty contacts
  • Sign-off on joiner and leaver checklists

Legal

  • Legal holds on conversations
  • Approval of investor and regulator notices
  • Incident communication templates
  • Legal documents in the BCP vault
  • Access for outside counsel

IT

  • Alert API keys and outage monitors
  • On-call schedules and escalation
  • Devices, remote wipe and sign-in
  • Onboarding and offboarding of users
  • Status board and break-glass accounts

Changes to archive destinations, encryption keys or mass device wipes require approval from a second administrator, in a different role.

Independent by design, compliant by default

Built to be a separate failure domain from your email and identity provider, and to satisfy your compliance officer from the first day.

End-to-end encryption

Chat uses the MLS standard (RFC 9420). The service operator cannot read your messages.

Archiving to the provider you already use

Decrypted only inside your firm's own controlled archive member, then delivered to Global Relay, Smarsh or another commercial archiving service.

No Microsoft dependency

No Entra, Exchange or Intune in the path. Sign in with passkeys, with optional SSO and a cached copy for outages.

Lost phone? Wiped.

Remote wipe, plus an automatic offline lock if a device stays disconnected too long, for example during travel.

Separate from your security stack

Runs outside your MDR and XDR tooling, so an incident in one does not silence the other.

Contact directory for your BCP

Managed on a web console with groups and entitlements. Staff carry the critical counterparty list in the app, even when travelling.

More protections

Phishing-resistant sign-in

Passkeys replace passwords, so there is nothing to phish. Sessions time out and can be ended remotely.

Trusted devices only

Each phone proves it is a genuine, unmodified device. Rooted or jailbroken phones are blocked.

Keys the firm controls

Encryption keys sit in the firm's own key vault. Revoke them and the data cannot be read.

Tamper-evident audit log

Every administrator action is written to a log that cannot be edited, readable by Compliance.

Unusual activity alerts

New devices, impossible travel and repeated failed sign-ins alert your security team.

Defended at the edge

A web application firewall and denial-of-service protection sit in front of the service, and the app checks it is talking to the real service.

Certification status

We are not yet certified. These are the independent checks on our plan. We will share results with pilot firms as they are completed.

Independent penetration testPlanned before the pilot
SOC 2 Type IPending
SOC 2 Type IIPending, after the observation period
Annual retest and vulnerability disclosure programPlanned

Alert pushes, broadcast and SMS fallback are not end-to-end encrypted by design, because they must reach people on any device. Preview only. Security claims describe the planned design and are not yet independently tested.

Where it goes next

Trusted firm network

Verified contacts at other firms, like a dealer ring-down.

Trade and settlement confirms

Confirm or dispute messages with a record on both sides.

Cyber incident mode

A trusted off-channel room for the response team and a system status board.

Investor connection

Keep investors informed during a major event.

BCP vault and drills

Plans on every phone, plus drills and attestations.

Wire callback verification

Out-of-band checks before money moves.

We are in stealth. Pilot firms by invitation.

We are working with a small group of financial firms on a no-fee pilot. If an independent, archived channel for outages sounds useful, email us and we will set up a conversation.

Email hello@bcpbridge.com